ABOUT US

"It would be a mistake for any medical office to pass on the opportunity to have Opteo Health come, analyze, and help its organization grow into the absolute best that it can be.  I for one can’t say enough about the staff of Opteo Health, and they will forever have my admiration and respect."

Our simple yet powerful goal

To be so valued as partners by our practice clients that they couldn't imagine operating without us on their team.​​

Team Opteo

Alexandra Brabson
Co-President and Co-Founder

My background is in operations and business optimization with a zealousness for continuously perfecting the imperfect. I have worked in both the private and non-profit healthcare sectors for ten years focusing on improving operational processes for my own billing company as well as large healthcare organizations.  My focus at Opteo is on partnering with our clients to ensure that opportunities are seized, insuring results-focused policies and processes are in place, and providing proven strategies to navigate the complex tides of healthcare.​   
                          
                                          alexb@opteohealth.com​

Alicia Walker
Co-President and Co-Founder

I thrive on building trust and strong long term relationships with our customers by delivering consistent outcomes and individualized attention. My background is in clinic administration and I have hands-on experience with increasing practice locations, implementing value added services, and securing key certifications to increase overall revenue and patient satisfaction. My calling at Opteo Health is to ensure client delight with Opteo's service experience and ensuring that Opteo is always ready and available to assist with any challenge our clients might encounter.  ​

                                        aliciaw@opteohealth.com
Jezalyn Mallet
Client Services Supervisor
​My objective joining the Opteo Team is to grow myself and help others around me thrive. I believe that when an eagerness to learn is paired with an eagerness to do, you will not only reach your goals but fly past them! I have many years of experience in customer service. My experience has enhanced my ability to create truly great relationships with our customers. My goal through each interaction with a customer is for them to know that although we are conducting business we recognize them as people, with interest at heart for their health and well-being. At Opteo Health, we treat others as we would expect to be treated and aim for nothing less than a smile and uplifted spirit through each encounter!  

"Your smile is your Logo, Your personality is your business card, how you leave others feeling after an experience with you becomes your trademark."
-Jay Danzie 
Angey Mendoza
Medical Billing Specialist
My goal joining the Opteo Health team is to grow and learn as much as possible and show the team my potential and dedication for the company. Prior to working for Opteo Health I worked in behavioral health as a Biofeedback Technician. Working in that field allowed me to learn and utilize basic counseling skills to build a collaborative and valuable relationship with each client. When working as a Biofeedback Technician I developed good listening skills and learned the importance of professionalism and confidentiality. Now I am a dedicated Medical Billing Specialist and responsible for posting payments as well as following up on claims. I also review claim denials and payor requirements for corrective actions. I am bilingual, and speak fluent Spanish. This allows me to effectively communicate with our Spanish speaking patients, doctors and customers. We are here to provide you with our services any day, any time give us a call we'll be glad to help.

We're Here for You 24/7

Your practice needs often don't fit within the constraints of a 9 to 5 workday and we recognize that. Our clients enjoy the ability to directly reach us off hours if need be, because sometimes questions or ideas simply can't wait!